HeySys provides managed services packages and professional IT support services ranging from 24/7 monitoring of servers and software to secure off-site data storage, help desk support, telecommunications and voice services, managed print, and cloud computing, just to name a few.
When a problem arises that's too complex to solve remotely, a technician can be sent to your location for a quick resolution.
Our technicians are fully trained with years of experience pertaining to customer support and resolving issues. They are equipped to handle any issue related to your hardware, software or operating systems, taking advantage of industry-leading tools and processes to ensure that your systems are operating at peak efficiency.
Our team of consultants can perform proactive maintenance and monitoring services designed to identify and prevent problems before they occur.
Hardware that requires regular attention can be monitored to ensure that they continue to operate smoothly. Regular preventative maintenance can pay dividends in the future as it plays a key part in issue prevention.
Working in tandem with problem tracking from the helpdesk, our technicians are able to identify potential areas of concern that need to be addressed, and our monitoring services will proactively ensure that you won't experience recurring outages.
An effective training program increases user adoption, improves customer success, and grows revenue for your enterprise software. The problem is that most training departments are underfunded, understaffed, or dont exist. Sound familiar? HeySys helps fast growing software companies develop, implement and manage highly effective and successful training businesses.
We can accelerate your training business while allowing your technical staff to focus on product development. We can develop your entire training curriculum or work with your existing team to improve the training content you already have.
Get the best of both worlds: a highly effective training program without diverting your internal focus away from developing, marketing, and selling your core software products. We will coordinate delivery, scheduling, registration, and support for your training courses.